Effective Date: [January 1, 2024]

At iloveoldskool.com, we want every customer to enjoy their purchase. While we do not accept returns or offer refunds, we stand by the quality of our products and will replace any item that arrives damaged or defective.

1. No Returns or Refunds

  • All sales are final.
  • We do not offer returns, exchanges, or refunds for any reason other than items arriving damaged or defective.

2. Damaged or Defective Items

If your order arrives damaged or contains a manufacturing defect, we will replace it at no additional cost to you.

To qualify for a replacement:

  1. Contact us at iloveoldskool@gmail.com within 7 days of receiving your order.
  2. Include your order number and clear photos of:
    • The damaged or defective item
    • The packaging it arrived in
  3. Our team will review your claim and confirm your replacement.

3. Replacement Process

  • Once approved, we will send a replacement item of the same type and style.
  • If the exact item is no longer available, we will offer a comparable replacement of equal value.
  • Replacements are shipped at no cost to you within the United States. International customers may be responsible for additional shipping fees.

4. Non-Qualifying Situations

We cannot offer replacements for:

  • Damage caused by misuse, improper care, or normal wear and tear
  • Items reported as damaged after the 7-day notification period
  • Orders where proof of damage or defect cannot be provided

5. Contact Information

For all replacement requests, email us at:

iloveoldskool@gmail.com

Include “Replacement Request” in the subject line for faster processing.

By placing an order with iloveoldskool.com, you agree to this Returns & Refunds Policy.